Privacy Policy
Last Updated: 24 August 2026
At Agea Journeys Private Limited (“Agea Journeys”, “Agea”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, make an enquiry, purchase or use our services, or otherwise interact with us.
Agea Journeys operates across travel, hospitality, mobility, and corporate travel solutions, including services offered through our associated and consumer-facing brands such as High Hills Tours & Travels.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, make an enquiry, purchase or use our services, or otherwise interact with us.
Agea Journeys operates across travel, hospitality, mobility, and corporate travel solutions, including services offered through our associated and consumer-facing brands such as High Hills Tours & Travels.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
A. Personal Information
This may include:
B. Travel & Booking Information
When you request or purchase our services, we may collect information such as:
C. Payment Information
Payments may be processed through third-party payment gateways, banks, financial institutions, airlines, hotels, or other authorised service providers.
We generally do not require you to provide complete card, banking, or payment credentials directly to us where payment is processed through a third-party payment provider.
D. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
This may include:
- Full name
- Date of birth, where required for travel services Gender, where required for bookings
- Residential or correspondence address Email address
- Telephone or mobile number
- Identification and passport details where required for travel, visa, hotel, or other services
- Nationality
- Emergency contact details
- Company or organisation details for corporate bookings
B. Travel & Booking Information
When you request or purchase our services, we may collect information such as:
- Travel dates and destinations
- Flight and transportation details
- Hotel or accommodation preferences
- Passenger information
- Visa-related information
- Vehicle rental requirements
- Corporate travel requirements
- Special requests and preferences
- Booking, cancellation, payment, and transaction details
C. Payment Information
Payments may be processed through third-party payment gateways, banks, financial institutions, airlines, hotels, or other authorised service providers.
We generally do not require you to provide complete card, banking, or payment credentials directly to us where payment is processed through a third-party payment provider.
D. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Date and time of access
- Referral sources
- General website usage information
2. How We Use Your Information
We may use personal information for legitimate business and service-related purposes, including:
- Processing travel and holiday bookings
- Arranging flights, hotels, transportation, and other travel services
- Providing car rental and mobility services
- Processing visa assistance requests
- Managing corporate travel requirements
- Responding to enquiries and customer requests
- Preparing quotations and travel proposals
- Communicating booking confirmations, amendments, reminders, and updates Processing payments and refunds
- Providing customer support
- Personalising travel recommendations and services Improving our website, products, and services
- Conducting internal business administration
- Preventing fraud, misuse, or unauthorised activity
- Complying with applicable laws, regulations, legal obligations, and governmental requirements
- Sending promotional or marketing communications where permitted and, where required, based on your consent
3. Travel Service Providers and Third Parties
Travel services frequently require us to share relevant information with third parties.
Depending on the service requested, these may include:
- Airlines and airline representatives
- Hotels and resorts
- Tour operators
- Destination management companies
- Vehicle rental and transportation providers
- Visa processing partners
- Insurance providers
- Payment gateways and financial institutions
- Technology and software service providers
- Corporate travel partners Government authorities, immigration authorities, embassies, or consulates where required
- Other service providers necessary to fulfil your booking or request
4. International Data Transfers
Travel arrangements may involve destinations, airlines, hotels, service providers, or government authorities located outside India.
Where necessary to fulfil your booking or provide a requested service, your information may therefore be transferred to or accessed by service providers located in other countries.
We take reasonable measures to ensure that such information is handled appropriately and in accordance with applicable legal requirements.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.
- Improve website functionality
- Remember preferences
- Understand website usage
- Measure website performance
- Improve user experience
- Support marketing and analytics activities
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.
6. Marketing Communications
With your consent, or where otherwise permitted by applicable law, we may send you information about:
- Holiday packages
- Travel offers
- Hotel and hospitality services
- Car rental services
- Corporate travel solutions
- New destinations
- Special promotions
- Events and travel updates
7. Marketing Communications
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Completing and managing bookings
- Providing customer support
- Maintaining business and financial records
- Resolving disputes
- Meeting contractual obligations
- Complying with legal, tax, accounting, regulatory, or governmental requirements
- Protecting our legitimate business interests
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include appropriate access controls, security procedures, secure systems, restricted access, and other safeguards appropriate to the nature of the information we process.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.
9. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent Request information regarding the processing of your personal data
- Raise a grievance or complaint regarding the handling of your personal information
10. Consent
Where required, we will obtain your consent before processing personal information for purposes requiring consent under applicable law.
You may withdraw consent where legally permitted. Withdrawal of consent will not affect processing that was already lawfully carried out before the withdrawal.
Please note that withdrawing consent may affect our ability to provide certain services where the relevant information is necessary to fulfil your booking or request.
11. Information Relating to Children
Our services are primarily intended for adults and families travelling together.
We do not knowingly seek to collect personal information from children except where such information is necessary for legitimate travel, accommodation, transportation, visa, insurance, or related services and is provided by or through a parent, guardian, or authorised adult.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, payment gateways, social media platforms, airlines, hotels, or other service providers.
These third parties operate under their own privacy policies and terms.
Agea Journeys is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review their respective privacy policies before providing personal information.
13. Fraud Prevention and Legal Disclosure
We may disclose personal information where reasonably necessary to:
- Comply with applicable law or legal processes
- Respond to lawful requests from government authorities
- Protect our rights, property, or business
- Prevent fraud or misuse
- Investigate suspected unlawful activity
- Protect the safety and security of our customers, employees, partners, or systems
- Enforce our agreements and policies
14. Corporate Travel Information
For corporate travel services, we may receive personal information from employers, organisations, travel managers, or authorised representatives.
Such information may include employee names, contact details, travel requirements, identification details, booking information, and other information necessary to arrange business travel.
Where information is provided to us by an organisation, that organisation may have its own privacy policies and responsibilities regarding the information it provides.
15. Hospitality and Mobility Services
Where you use our hotel, hospitality, car rental, chauffeur, transportation, or mobility services, we may process information necessary to arrange and deliver those services.
This may include passenger information, travel schedules, pickup and drop-off details, accommodation information, vehicle requirements, and relevant contact details.
Information may be shared with the relevant hotel, property, transportation provider, driver, fleet partner, or service provider solely as reasonably necessary to fulfil the requested service.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Technology
- Business practices
- Applicable laws and regulations
- Data protection requirements
17. Grievance and Privacy Contact
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below:
Agea Journeys Private Limited
Email: contact@ageajourneys.in
Phone: +918638908348
Address: 3rd Floor, HN3, Tetli Tal Path, Odalbakra, Kahilipara, Guwahati, Assam. PIN 781019
Subject line: Privacy / Data Protection Request
We will make reasonable efforts to review and respond to privacy-related requests within the time period required under applicable law.
Agea Journeys Private Limited
Email: contact@ageajourneys.in
Phone: +918638908348
Address: 3rd Floor, HN3, Tetli Tal Path, Odalbakra, Kahilipara, Guwahati, Assam. PIN 781019
Subject line: Privacy / Data Protection Request
We will make reasonable efforts to review and respond to privacy-related requests within the time period required under applicable law.
18. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute relating to this Privacy Policy shall be subject to the jurisdiction in Guwahati, Assam.
Any dispute relating to this Privacy Policy shall be subject to the jurisdiction in Guwahati, Assam.
19. Contact Us
For general enquiries regarding our travel, hospitality, mobility, or corporate services, please contact:
Agea Journeys Private Limited
Travel | Hospitality | Mobility | Corporate Solutions Email: contact@ageajourneys.in Phone: +918638908348 Website: www.ageajourneys.in
Address: 3rd Floor, HN3, Tetli Tal Path, Odalbakra, Kahilipara, Guwahati, Assam. PIN 781019
Travel | Hospitality | Mobility | Corporate Solutions Email: contact@ageajourneys.in Phone: +918638908348 Website: www.ageajourneys.in
Address: 3rd Floor, HN3, Tetli Tal Path, Odalbakra, Kahilipara, Guwahati, Assam. PIN 781019